Terms Of Service

By accessing or using the Novellefemme website, you agree to be bound by these Terms of Service and any policies referenced on this site. If you do not agree with these terms, please discontinue use of the website.

These terms apply to all visitors, customers, and anyone who interacts with our online store, including those who browse products, submit information, create orders, or contact our support team.

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or accessibility of the store. You may not misuse the site, attempt unauthorized access, or introduce harmful code or disruptive activity.

Product pages, imagery, written content, styling direction, page layouts, and brand presentation are provided for personal shopping and informational use. They may not be copied, reproduced, sold, or used commercially without written permission from Novellefemme.

Novellefemme presents womenswear, styling details, sizing references, colors, materials, and product descriptions with care. However, slight variations may occur due to screen settings, lighting, photography, fabric texture, production updates, or individual garment finish.

We may update, modify, limit, or discontinue products at any time. Product availability is not guaranteed until an order has been accepted and confirmed.

• Product colors may appear slightly different depending on display settings.
• Measurements and fit notes are provided as guidance and may vary by style.
• Availability, pricing, and descriptions may be adjusted when necessary.

When you place an order, you agree that the information you provide is accurate, complete, and current. This includes your name, shipping address, billing details, email address, and any other information needed to process the order.

Prices are displayed on the website and may change without prior notice. We reserve the right to correct pricing errors, product errors, or order issues. If an order cannot be accepted, processed, or fulfilled, we may cancel the order and provide notice when appropriate.

Payment must be successfully authorized before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Novellefemme’s standard shipping timeframe is 3–5 business days. Delivery timing may vary due to order volume, carrier activity, destination, address accuracy, weather conditions, holidays, or other factors outside our control.

Customers are responsible for providing a complete and accurate shipping address. If an address is incomplete or incorrect, delivery may be delayed or the order may be returned.

For more details, please visit our Shipping Information page.

Return, exchange, and refund eligibility is handled according to the policies shown on our website. Items should be reviewed upon arrival, and any concerns should be shared with our support team within the applicable policy window.

Returned items may need to be unused, unworn, unwashed, undamaged, and accompanied by original order information where required. Certain items may be excluded from return eligibility depending on product type, condition, or policy terms.

Please review our Returns & Refunds policy before requesting a return or exchange.

If customer account features are available, you are responsible for maintaining the confidentiality of your login information and for activity that occurs through your account. Please notify us if you believe your account information has been compromised.

Information submitted through the website is handled according to our Privacy Policy. You agree not to submit false, misleading, unauthorized, or harmful information through our forms, checkout, or customer service channels.

All website content, including brand name usage, page design, product presentation, text, graphics, photography direction, icons, styling, and layout, is owned by or licensed to Novellefemme unless otherwise stated.

You may not copy, distribute, modify, publish, reproduce, or use our content for commercial purposes without prior written permission. Personal use of the website for browsing and shopping is permitted.

We aim to keep the website accurate, secure, and available, but we do not guarantee uninterrupted access or error-free operation. The website may be updated, paused, revised, or maintained from time to time.

Novellefemme is not responsible for delays, technical interruptions, display differences, carrier issues, third-party service disruptions, or circumstances beyond reasonable control.

We may update these Terms of Service when needed. Continued use of the website after changes are posted means you accept the updated terms.

For questions about these Terms of Service, your order, shipping, returns, or store policies, please contact Novellefemme using the information below.