Shipping & Returns · Novellefemme
From the moment your order is placed, every step is handled with a quiet attention to detail. Our shipping and return guidance is designed to be clear, considered, and easy to follow.
Orders are prepared with care and typically move through our shipping process within 3–5 business days. You will receive order updates using the contact information provided at checkout.
If your piece is not quite right, contact us with your order information so we can review the return request and guide you through the next step.
For a different size, color, or silhouette, our support team can help you understand the available options. Availability may vary by product and collection.
Order Journey
A polished shopping experience should feel calm after purchase. These steps outline what typically happens after your order is placed.
Your order is received and prepared for review using the details submitted at checkout.
Shipping information and product selections are organized before the package moves forward.
Your order enters the delivery flow, typically within the 3–5 business day window.
If anything feels unclear, our customer care team can assist with order and return questions.
Shipping and return policies should not feel complicated. These notes cover the most common questions about delivery timing, return preparation, and customer support.
Standard shipping movement is typically 3–5 business days, with timing affected by carrier flow and order volume.
Contact us with your order details before sending an item back so our team can review the request and provide guidance.
Returned pieces should be unworn, unwashed, and kept with original packaging whenever possible.
If your order has not moved forward yet, contact us quickly. Address changes cannot always be guaranteed once processing begins.
Exchange options depend on product availability, item condition, and order details. Our team can help review your request.
Use the contact page or email our support team with your order number and a short description of your question.
Still deciding?
Browse refined womenswear pieces selected for soft structure, modern ease, and quiet versatility. For shipping or return questions, our support team is here to help.